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Google NewsNew York sets customer service standards for virtual currency entities  CointelegraphVirtual currency firms in New York will have to follow new customer service obligations, state's financial watchdog says  The BlockDFS Superintendent Adrienne A. Harris Issues New Guidance Regarding Virtual Currency Customer Service ...  DFS.NY.govHow NICE is using AI to improve the online customer-service experience  Business InsiderNew York Regulator: Crypto Firms Must Provide 'Timely' Customer Service  PYMNTS.comPower a More Personalized CX with Zero-and-First-Party Data  No JitterThey Were Used to Five-Star Service at First Republic. Now They're Just Regular Customers.  MSNAmazon axes more than 100 customer service managers  FortuneMicrosoft Copilot for Sales and Copilot for Service are now generally available  Microsoft

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